Asked by Bobby9093 5 months ago

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All of a sudden I went to open it (it showed up as Drive G) and it was gone! I looked everywhere and found mass storage device problems etc. I've done everything I can possibly think of to restore it. I had ALL my pix and important personal files on it! It didn't come with a disc or anything, cuz windows is supposed to install the software, drivers, etc. automatically. Can anyone please help? I even emailed W/D!!!


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"well..."

 by Ancient_Hacker on Aug 14 2009 (5 months ago)
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 Well, 3 to 4 years is a typical lifetime for a disk drive.  Yes, I know, they all claim "100,000" hours or even more ridiculous numbers.

 

I hope you had a backup.

 

If you're lucky the problem is in the power supply of the external disk drive box-- they fail about as often as the disks.  You could try taking the drive out of the box and either trying a different power supply, or plug the drive into your computer's power supply, most have a few spare power connectors.

 

Does the drive sound like it is spinning when you put your ear to it?   Sometimes you can start up a stuck drive by carefully whirling it around its center of mass.  Just be careful to not yank out the power or data cable when you give it a good snap whirl.  If it starts up quickly copy your important files to a thumb drive or other disk as it may die completely very soon thereafter.

 

 

Or your connecting cable could be bad-- try a different USB cable.

 

You could try right-clicking on the disk drive, properties/check disk for ewrrors.  Although that almost never helps a whole lot.

 

 

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It might be possible using this program: But again it costs!

http://www.diydatarecovery.nl/

One other trick: How long ago has this happened? If a short while...System Restore with external plugged in might recover it automatically...worth a shot!
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