We're not Amazon employees. You need to contact customer service by clicking on the "Help" link in the upper right-hand corner of any page at the
Amazon.com site.
Once you log into Amazon.com's site, go to any Help page and the right-hand side you should see a panel with a link to contact them by e-mail or phone. This is the way they prefer you contact them and is the best way to contact them with a problem.
Or, you could try the contact information listed below. The information below is subject to change.
US Customer Service
Phone toll-free in the US and Canada: (800) 201-7575
Phone from outside the US and Canada: (206) 346-2992 or (206)-266-2992
Another direct line: (206) 266-2335
E-mail:
orders@amazon.com